We met Sebastian Thrun last time. He’s a bright guy with a sunshiny disposition who’s not worried about robots and artificial intelligence taking over all the good jobs, even his own. Instead, he’s perfectly okay if technology eliminates most of what he does every day because he believes human ingenuity will fill the vacuum with something better. This is from his conversation with TED curator Chris Anderson:
“If I look at my own job as a CEO, I would say 90 percent of my work is repetitive, I don’t enjoy it, I spend about four hours per day on stupid, repetitive email. And I’m burning to have something that helps me get rid of this. Why? Because I believe all of us are insanely creative… What this will empower is to turn this creativity into action.
“We’ve unleashed this amazing creativity by de-slaving us from farming and later, of course, from factory work and have invented so many things. It’s going to be even better, in my opinion. And there’s going to be great side effects. One of the side effects will be that things like food and medical supply and education and shelter and transportation will all become much more affordable to all of us, not just the rich people.”
Anderson sums it up this way:
“So the jobs that are getting lost, in a way, even though it’s going to be painful, humans are capable of more than those jobs. This is the dream. The dream is that humans can rise to just a new level of empowerment and discovery. That’s the dream.”
Another bright guy with a sunshiny disposition is David Lee, Vice President of Innovation and the Strategic Enterprise Fund for UPS. He, too, shares the dream that technology will turn human creativity loose on a whole new kind of working world. Here’s his TED talk (click the image):
Like Sebastian Thrun, he’s no Pollyanna: he understands that yes, technology threatens jobs:
“There’s a lot of valid concern these days that our technology is getting so smart that we’ve put ourselves on the path to a jobless future. And I think the example of a self-driving car is actually the easiest one to see. So these are going to be fantastic for all kinds of different reasons. But did you know that ‘driver’ is actually the most common job in 29 of the 50 US states? What’s going to happen to these jobs when we’re no longer driving our cars or cooking our food or even diagnosing our own diseases?
“Well, a recent study from Forrester Research goes so far to predict that 25 million jobs might disappear over the next 10 years. To put that in perspective, that’s three times as many jobs lost in the aftermath of the financial crisis. And it’s not just blue-collar jobs that are at risk. On Wall Street and across Silicon Valley, we are seeing tremendous gains in the quality of analysis and decision-making because of machine learning. So even the smartest, highest-paid people will be affected by this change.
“What’s clear is that no matter what your job is, at least some, if not all of your work, is going to be done by a robot or software in the next few years.”
But that’s not the end of the story. Like Thrun, he believes that the rise of the robots will clear the way for unprecedented levels of human creativity — provided we move fast:
“The good news is that we have faced down and recovered two mass extinctions of jobs before. From 1870 to 1970, the percent of American workers based on farms fell by 90 percent, and then again from 1950 to 2010, the percent of Americans working in factories fell by 75 percent. The challenge we face this time, however, is one of time. We had a hundred years to move from farms to factories, and then 60 years to fully build out a service economy.
“The rate of change today suggests that we may only have 10 or 15 years to adjust, and if we don’t react fast enough, that means by the time today’s elementary-school students are college-aged, we could be living in a world that’s robotic, largely unemployed and stuck in kind of un-great depression.
“But I don’t think it has to be this way. You see, I work in innovation, and part of my job is to shape how large companies apply new technologies. Certainly some of these technologies are even specifically designed to replace human workers. But I believe that if we start taking steps right now to change the nature of work, we can not only create environments where people love coming to work but also generate the innovation that we need to replace the millions of jobs that will be lost to technology.
“I believe that the key to preventing our jobless future is to rediscover what makes us human, and to create a new generation of human-centered jobs that allow us to unlock the hidden talents and passions that we carry with us every day.”
More from David Lee next time.
If all this bright sunshiny perspective made you think of that old tune, you might treat yourself to a listen. It’s short, you’ve got time.
And for a look at a current legal challenge to the “gig economy” across the pond, check out this Economist article from earlier this week.